How can I create a return label?

  • Updated

In order to register your return, please visit our returns portal:

Returns from Austria or Germany automatically receive a package label (Post or DHL) upon registration. The return costs of €4.50 will then be deducted from the refund of the purchase price. Unfortunately, we cannot provide a label for returns from other EU countries or non-EU countries. We therefore ask you to send the package back to us yourself (you will find the return address in your e-mail after registering in the returns portal).

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