You can return products within 30 days of receiving your order. For the first 14 days your statutory right of withdrawal applies, after that our voluntary 30-day return guarantee for unused goods in their original packaging. Unfortunately, returns are no longer possible after this period has expired. If you have any questions, please contact support@nakedoptics.net.
If you withdraw within the first 14 days, we refund the purchase price no later than 14 days after we receive your withdrawal, once the goods have arrived or you have shown us proof of shipment. For returns from day 15, we refund you within 14 days of the goods arriving at our warehouse in Austria.