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NAKED Optics Support | EN
General infos about returns
How do I return products from NAKED Optics?
Unfortunately, the item I ordered does not fit. Do I have to pay the return costs myself?
When will I get my money back?
Requirements for returns
Why can't I register a return with my order number?
Can I partially remove the protective film to test the brightness of the glass?
I removed the protective film, can I still return the product?
How can I create a return label?
Unfortunately, the item I ordered does not fit. How can I return an item?
How do returns from non-EU countries, such as Switzerland or the UK, work?
Can I directly exchange an item?