Returns

• How do I return products from NAKED Optics?
• Unfortunately, the item I ordered does not fit. Do I have to pay the return costs myself?
• When will I get my money back?

• Why can't I register a return with my order number?
• Can I partially remove the protective film to test the brightness of the glass?
• I removed the protective film, can I still return the product?

• How can I create a return label?
• Unfortunately, the item I ordered does not fit. How can I return an item?
• How do returns from non-EU countries, such as Switzerland or the UK, work?

• Can I directly exchange an item?